Skip to main content

Responding to COVID‑19

New Trends in Social Workers’ Use of Information and Communication Technology

About the Course:

Information and Communication Technology (ICT) use became increasingly common for mental health providers in the years leading up to the COVID-19 pandemic. However, the COVID-19 pandemic changed the scope of ICT use for mental health providers globally. With in-person services abruptly restricted, almost all communication with clients shifted to ICTs. This study explores the significant paradigm shift toward ICTs that occurred as a result of the COVID-19 pandemic, affecting mental health providers on a global level. Additionally, the study discussed in this article/course details the impact of this transition upon mental health practice. In addition to discussing the paradigm shift and its impact upon the practice of mental health, this article/course also explores the implications for mental health providers and themes for practice and research in a post-COVID-19 world.

This course is based on the reading-based online article, Responding to COVID‑19 created by Faye Mishna, PhD, Elizabeth Milne, and Marion Bogo in 2020.

Publication Date:

Clinical Social Work Journal volume 49, pages 484–494 (2021) Nov 2020

Course Material Authors

Faye Mishna, PhD

Dr. Mishna joined the Factor-Inwentash Faculty of Social Work in 1999 as an Assistant Professor. Her program of research focuses on bullying/cyber bullying and sexting among youth, informal cyber technology use in social work practice, and clinical practice. In 2016, she was awarded the Distinguished Recent Contributions Award from the Council of Social Work Education (U.S.A.). She is an Inaugural Fellow of the Society for Social Work and Research, a Fellow of the International Academy for Research in Learning Disabilities and has had multiple works published in peer reviewed journals.

Elizabeth Milne

Elizabeth Milne is a faculty member at the Factor-Inwentash Faculty of Social Work, University of Toronto, 246 Bloor St W, Toronto, ON, M5S 1V4, Canada.

Marion Bogo

Professor Marion Bogo was a faculty member at the Factor-Inwentash Faculty of Social Work, University of Toronto. Her research focused on university-community leadership and research dedicated to improving social work education. In this, she shone brilliantly and emerged as one of the world’s leading scholars in the field, becoming widely regarded in North America as “the dean of social work education research.” Professor Marion Bogo passed away on September 26, 2021.

Course Creator

Anna Lynn Hollis, Ph.D., School Psychologist

Anna Hollis, Ph.D., NCSP, is a nationally certified school psychologist currently living near Detroit, Michigan. She is licensed as a psychologist in 2 states (Michigan and South Carolina) and certified as a school psychologist in in 5 states (South Carolina, Michigan, Vermont, Pennsylvania, and Maryland). She is a member of the American Psychological Association (APA); the National Association of School Psychologists (NASP); the Michigan Association of School Psychologists (MASP); and the Association for Contextual Behavioral Science (ACBS). Dr. Hollis obtained her Ph.D. in School Psychology from the University of South Carolina. Her professional interests include Acceptance and Commitment Therapy (ACT); Positive Psychology; Trauma-Informed Practice; and Urban School Psychology.

Recommended For:

Counselors, marriage and family therapists, psychologists and social workers. This course is appropriate for all levels of knowledge.

Course Objectives:

  1. Define and describe the term Information and Communication Technology (ICT) and discuss what types of communications would fall under the ICT umbrella.

  2. Identify and discuss how the COVID-19 pandemic impacted the use of Information and Communication Technology (ICT) in regard to the provision of mental health services.

  3. Describe the methodology and results of the current study, including the specific impacts of the abrupt changes in the use of Information and Communication Technology (ICT) upon mental health providers.

  4. Discuss the implications for mental health providers as a result of the significant changes in the use of Information and Communication Technology (ICT) which started as a result of the COVID-19 pandemic.

  5. Describe how mental health practice and research will be impacted by this paradigm shift in a Post-COVID world.

Course Material

Article

References begin on page 493.

Exam Questions

All exam questions for the course are visible on this page for members of CE-Credit.com.

Membership is free, and you can sign up today! You'll only pay when you're ready to purchase a course, or if you take advantage of the Unlimited Package.

If you're already a member, please log in to see the exam questions for this and all other courses.

FAQs

  • Is this course approved for my continuing education requirements?

    Yes, most likely. Look Up Your State Board for more detailed information. Logged-in site members will see the relevant approval information displayed in the Approvals tab for every course.

  • Do you have special accommodations for my disability (ADA)?

    Please contact us! We would be happy to accommodate your needs right away, and your input will help us make CE-Credit.com more accessible for future users too.

  • How do I enroll in this course?

    Use the Enroll In This Course button and just follow the instructions! You don't pay anything until you're ready to take an exam.

  • What do I have to do to complete the course?

    To complete the course, review the course objectives, then review the material, and then pass the exam with a score of 75% or greater and lastly complete an evaluation.

  • How do I access the materials?

    Most of our courses are based on online articles available for free to the public. Some courses, such as those based on books, require that you purchase the material. Use the Course Materials tab above for more info. You don't need to enroll in the course to access materials, whether free or paid. So you always know what you're getting into before you commit to taking the course.

  • How do I get my certificate?

    Your certificate will be available to download or email immediately when you pass the course exam and complete the evaluation.

  • Can I contact you for more help?

    Yes! Use the Help widget at the bottom-right of the screen anywhere on CE-Credit.com to search our help docs, or to ask our support team for help.

Course Number 103160
1.25 credit hour
Log in for credit hours relevant to your licensure.

  • Reading-Based Online
Exam Fee: $7.46 No exam fee with a membership package!

No Cost Materials

4.33 out of 5
24 members have taken this course

Try a free CE course.

Get started by trying a free course of your choice. No payment info required!

Sign Up Free
Abstract image of people, a PC and books