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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

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About the Course:

With wit and wisdom, the authors identify the 10 types of difficult people on the job – including tanks, snipers, grenades, know-it alls, and think-they know-it alls. Step by step, they show exactly how to get positive results with each type—both at work and in other challenging situations.

This course is based on the book, Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst created by Rick Brinkman, Rick Kirschner, Rich Brinkman in 0.

Course Material Author

Rick Brinkman, Rick Kirschner, Rich Brinkman

Course Creator

Keith Gibson, Ph.D.

Course Objectives:

  1. to be able to describe 10 types of difficult people on the job.

  2. to be able to draw upon intervention approaches to improve situations for each of the 10 types of difficult people at work.

Use our CE Approvals tool to look up your state requirements and how CE-Credit.com can help you meet them, or log in to your member account to show approvals relevant to your licensure.

American Academy of Health Care Providers in the Addictive Disorders (AAHCPAD)

8 credit hours

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American Psychological Association (APA)

8 credit hours

CE Learning Systems is approved by the American Psychological Association to sponsor continuing education for psychologists. CE Learning Systems maintains responsibility for this program and its content.

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Commission on Dietetic Registration (CDR)

8 ce credit hours

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NAADAC, the Association for Addiction Professionals (NAADAC)

8 credit hours

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National Association of School Psychologists (NASP)

8 credit hours

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Materials for Course Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Exam Questions

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Course Retired

Categorized in:

Course Number 3015
8 credit hours
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Exam Fee: No Longer Available
4.38 out of 5
303 members have taken this course