Total CE Credit Hours: 6
Course Info URL: https://www.ce-credit.com/courses/100975
About the Course:
Co-founder of a Harvard Law School program on negotiation, Ury presents a five-step agenda to deal successfully with opponents, be they unruly teenagers, labor leaders, terrorists or international politicians. Strategies focus on self-discipline, or tactics for defusing the adversary’s attacks, and suggestions for developing options designed to lead to a mutually satisfactory agreement. Defining negotiations as “the art of letting the other person have your way,’‘ Ury, coauthor of Getting to Yes, stresses the need to understand the other’s character and motivation. With examples—including Lee Iacocca and the Chrysler Corporation vs. Congress—he shows the advantages of curbing reactions and stepping back to restore perspective. The author’s imaginative and persuasive reasoning, communicated to the “opponent” reader, serves in itself to validate his theories.
This course is based on the book, Getting Past No: Negotiating Your Way from Confrontation to Cooperation created by William L.Ury, Ph.D.
Publication Date:Bantam Trade Paperback edition / February 1993
Course Material Author
This course is recommended for anyone who wants to learn to negotiate more effectively, including with more powerful, more aggressive, or downright unpleasant opponents. It is appropriate for all levels of participants' knowledge, from beginner to expert.
After taking this course, you should be able to:
- Define negotiation.
- List and define five barriers to cooperative negotiation.
- List and describe the five steps of Ury's "breakthrough srategy" for overcoming each of the five barriers to cooperation.
- Explain the difference between interests and positions.
- Define BATNA, and explain its importance to negotiation.
- Apply the five steps of the "breakthrough strategy" to difficult negotiations.
All exam questions for the course are visible on this page for members of CE-Credit.com.
If you're already a member, please sign in to see the exam questions for this and all other courses.
Is this course approved for my continuing education requirements?
Yes, most likely. Look Up Your State Board for more detailed information. Logged-in site members will see the relevant approval information displayed in the Approvals tab for every course.
Do you have accommodations for my disability (ADA)?
If you are having trouble using CE-Credit.com, please contact us! We would be happy to accommodate your needs right away, and your input will help us make CE-Credit.com more accessible for future users too.
How do I enroll in this course?
Use the Enroll In This Course button and just follow the instructions! You don't pay anything until you're ready to take an exam.
What do I have to do to complete the course?
To complete the course, review the course objectives, then review the material, and then pass the exam with a score of 75% or greater and lastly complete an evaluation.
How do I access the materials?
Most of our courses are based on online articles available for free to the public. Some courses, such as those based on books, require that you purchase the material. Use the Materials tab above for more info. You don't need to enroll in the course to access materials, whether free or paid. So you always know what you're getting into before you commit to taking the exam.
How do I get my certificate?
Your certificate(s) will be available to download or email immediately when you pass the course exam and complete the evaluation.
Can I contact you for more help?
Yes! Use the Help widget at the bottom-right of the screen anywhere on CE-Credit.com to search our help docs, or to ask our support team for help. Unlike most of our competitors, CE-Credit.com has live US-based support reps to help you by email, chat, or phone.