Total CE Credit Hours: 8
Course Info URL: https://www.ce-credit.com/courses/100951
About the Course:
Getting to YES offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict — whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution, from domestic to business to international, Getting to YES tells you how to separate the people from the problem, focus on interests, not positions, work together to create options that will satisfy both parties, and negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to “dirty tricks.” According to the National Institute for Dispute Resolution Forum, “Getting to YES has an unrivaled place in the literature of dispute resolution. No other book in the field comes close to its impact on the way practitioners, teachers , researchers, and the public approach negotiation.”
This course is based on the book, Getting to Yes: Negotiating Agreement Without Giving In created by Roger Fisher, William L. Ury, Ph.D., and Bruce Patton in 0.
1991 / 2nd edition
Course Material Authors
This course is recommended for mediators, arbitrators, negotiators, attorneys, psychologists, counselors, teachers social workers, nurses and others who seek knowledge about negotiation strategies which have proven effective in every form of conflict. It is appropriate for all levels of participants’ knowledge.
Apply a step-by-step, proven strategy to coming to mutually acceptable agreements.
Distinguish between positions and interests in negotiations.
Distinguish between “hard,” “soft” and “principled” negotiation.
Define the limitations of principled negotiation.
List and explain the four propositions of principled negotiation.
Describe options for negotiating in the face of a power imbalance.
Explain how to handle “dirty tricks” from the “hard bargainer.”
American Academy of Health Care Providers in the Addictive Disorders (AAHCPAD)
8 credit hours
American Psychological Association (APA)
8 credit hours
CE Learning Systems is approved by the American Psychological Association to sponsor continuing education for psychologists. CE Learning Systems maintains responsibility for this program and its content.
Commission on Dietetic Registration (CDR)
8 ce credit hours
NAADAC, the Association for Addiction Professionals (NAADAC)
8 credit hours
National Association of School Psychologists (NASP)
8 credit hours
All exam questions for the course are visible on this page for members of CE-Credit.com.
If you're already a member, please log in to see the exam questions for this and all other courses.
Is this course approved for my continuing education requirements?
Check the CE Approvals above, or Find Your State Board for more detailed information.
Do you have special accommodations for my disability (ADA)?
Please contact us! We would be happy to accommodate your needs right away, and your input will help us make CE-Credit.com more accessible for future users too.
How do I enroll in this course?
Use the Take This Course button and just follow the instructions! You don't pay anything until you're ready to take an exam.
What do I have to do to complete the course?
To complete the course, review the course objectives, then review the material, and then pass the exam with a score of 75% or greater and lastly complete an evaluation.
How do I access the materials?
Most of our courses are based on online articles available for free to the public. Some courses, such as those based on books, require that you purchase the material. Use the Course Materials tab above for more info. You don't need to enroll in the course to access materials, whether free or paid. So you always know what you're getting into before you commit to taking the course.
How do I get my certificate?
Your certificate will be available to download or email immediately when you pass the course exam and complete the evaluation.
Can I contact you for more help?
Yes! Use the Help widget at the bottom-right of the screen anywhere on CE-Credit.com to search our help docs, or to ask our support team for help.