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Best Practice in Disruptive Event Management for the Workplace

About the Course:

This online webinar “Best Practice in Disruptive Event Management for the Workplace” will teach participants about the nature of disruptive events and best practices in organizing and effecting a response. You will have the opportunity to increase and develop skills in: organizing a response, selecting the appropriate response, conducting Educational Group Briefings, One-on-Ones, and Interactive Group Briefings. You will be able to identify themes for any event and identify teaching strategies to use. You will become familiar with assisting leadership in their response, providing stress management and coping techniques, and in the importance of self-care for everyone involved.

Course material is provided by R3 Continuum.

This course is based on the recorded webinar, Best Practice in Disruptive Event Management for the Workplace created by Dennis Potter, LMSW, CAADC, CCS, FAAETS, Jeff Gorter, MSW, Gordon Greer LMSW ACSW CAADC, and Judy Beahan, MSW in 2016.


R3 Continuum

Publication Date:

August, 2016

Course Material Authors


Dennis Potter, LMSW, CAADC, CCS, FAAETS, serves as Director, Training and Consultant Relations for the R3 Continuum. He is a licensed social worker and certified addiction counselor. Dennis has received training and supervision in Cognitive Therapy from the Beck Institute in Philadelphia, PA. He has participated in a train the trainer courses in Motivational Interviewing and has provided this training to a variety of mental health, substance abuse agencies and in the business community.

Jeff Gorter, MSW

Jeff Gorter, MSW, serves as the Clinical Director, EAP Liaison for R3 Continuum. Mr. Gorter brings over 27 years of clinical experience including consultation and extensive on-site critical incident response to businesses and communities. He has responded directly to the Sept. 11 terrorist attacks, Hurricane Katrina, the Virginia Tech shootings, the Deepwater Horizon Oil spill, and the earthquake/tsunami in Japan. He has conducted trainings and presented at the APA Annual Conference, the World Conference on Disaster Management, the International Society for Traumatic Stress Studies and at other state, national, and international venues on a variety of topics, including critical incident response.


Gordon Greer LMSW ACSW CAADC, serves as Director, Productivity Assurance Call Center at R3 Continuum. He has been a respected mental health clinician in the Greater Grand Rapids, Michigan area for over fifteen years. He earned his degree in English secondary education from Indiana University (IUPUI), and his master’s degree in clinical social work from Western Michigan University. Before joining R3 in 2015, Gordon worked at Forest View Hospital for more than a decade, with a specialization in psychiatric case management, adolescent/adult behavioral health, family therapy, group therapy, and the field of traumatic stress. He also coordinated Forest View’s regionally and nationally regarded Psychological Trauma Program, with a specialization in dissociative disorders and conditions related to traumatic stress.

Judy Beahan, MSW

Judy Beahan, MSW. From 1988 – 1998 Judy worked as an Employee Assistance Program Account Executive providing management consultation, training, program development, and customized workplace interventions. From 1998 – 2010 Judy served in program development and managerial roles in behavioral healthcare, served on crisis response teams and maintained a practice as a licensed therapist. Additionally, Judy is a trained mediator, EMDR Level I, certified Journal to the Self Instructor, and certified QPR Gatekeeper Instructor for Suicide Prevention.

Course Creator

Keith Gibson, Ph.D.

Dr. Gibson is a Clinical Psychologist with over 30 years in research, clinical and consulting practice. He has also held leadership roles in research administration and program evaluation and more recently has specialized in program evaluation and system analysis. He draws upon his years of expertise as a practicing psychologist, administrator, researcher and technologist to help universities evaluate their programs to implement, meet, and maintain CACREP standards.

Recommended For:

This course is recommended for health care professionals, especially psychologists, counselors and social workers. It is appropriate for all levels of participants.

Course Objectives:

  1. To apply and practice skills in organizing a response, selecting the appropriate responses, conducting educational group briefings, conducting one-on-ones, and conducting interactive group briefings.

  2. To identify at least 3 common themes for any event.

  3. To identify 3 teaching strategies.

  4. To list 2 reasons to use an Educational Group Briefing instead of an Interactive Group Briefing.

  5. To identify four stress management topics for Critical Incidents.

Use our CE Approvals tool to look up your state requirements and how can help you meet them, or log in to your member account to show approvals relevant to your licensure.

American Academy of Health Care Providers in the Addictive Disorders (AAHCPAD)

7 CE Credit hours

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American Psychological Association (APA)

7 CE Credit hours

CE Learning Systems is approved by the American Psychological Association to sponsor continuing education for psychologists. CE Learning Systems maintains responsibility for this program and its content.

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Commission on Dietetic Registration (CDR)

7 CE Credit hours

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National Association of School Psychologists (NASP)

7 CPD hours

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Registration Page

This is a paid online event offered through R3 Continuum. This link will take you away from our site to a third party where you will register for the event and pay their fee.

Exam Questions

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Categorized in:

Course Number 102213
7 credit hours
Log in for credit hours relevant to your licensure.

  • Recorded Webinar
Exam Fee: $41.79 No exam fee with a membership package!
4.64 out of 5
147 members have taken this course


  • Is this course approved for my continuing education requirements?

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  • What do I have to do to complete the course?

    To complete the course, review the course objectives, then review the material, and then pass the exam with a score of 75% or greater and lastly complete an evaluation.

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