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Designing and Implementing a Program Evaluation Tool: Lessons and Strategies Learned from one Organization's Experience

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About the Course:

Program evaluation is a critical step to ensure quality programming and demonstrate impact to current and potential funders. It can also help potential participants understand how your services can help them. This webinar will provide an overview of the process that the Center for Grieving Children followed to develop its tool for measuring impact and evaluating program outcomes for a peer support program. Susan will provide an overview of relevant literature which informed this project, discuss considerations when designing a tool, strategies for an effective roll out and share preliminary results from the Center’s evaluation. This webinar is appropriate for program and development staff.

This course is based on the recorded webinar, Designing and Implementing a Program Evaluation Tool: Lessons and Strategies Learned from one Organization’s Experience created by Susan Giambalvo, LCSW in 0.


National Alliance for Grieving Children

Publication Date:


Course Material Author

Susan Giambalvo, LCSW

Susan Giambalvo, LCSW is the program director at the Center for Grieving Children in Portland, Maine. At the Center, she is responsible for the development, implementation and delivery of family services and new initiatives including program evaluation and outcomes. As the lead grant writer and the program director for the Center for Grieving Children, Susan is in the unique position of understanding and applying outcome measurements to improve program, demonstrate impact and complete reports to funders. Susan was trained in creating program logic models including developing program outcomes by the University of Southern Maine Muskie School of Public Service and worked closely with the University of New England Project REACH on the Center’s current evaluation tool. Susan received her masters of social work from Hunter College School of Social Work in New York City with a concentration in group work. She has almost 20 years of experience working in a variety of clinical and community based settings supporting children and families.

Course Creator

Tyler Gibson

Recommended For:

This course is recommended for health care professionals, especially psychologists, counselors and social workers who seek knowledge about methods for evaluation program outcomes for peer support programs. It is appropriate for all levels of participants’ knowledge.

Course Objectives:

  1. List the benefits and challenges of program evaluation

  2. State desired outcomes for their setting and describe their relationship to a program evaluation tool

  3. Identify and consider relevant factors in designing and implementing a tool

Use our CE Approvals tool to look up your state requirements and how can help you meet them, or log in to your member account to show approvals relevant to your licensure.

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American Psychological Association (APA)

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CE Learning Systems is approved by the American Psychological Association to sponsor continuing education for psychologists. CE Learning Systems maintains responsibility for this program and its content.

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Commission on Dietetic Registration (CDR)

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NAADAC, the Association for Addiction Professionals (NAADAC)

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National Association of School Psychologists (NASP)

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Course Retired
Course Number 102115
1.5 credit hour
Log in for credit hours relevant to your licensure.

  • Recorded Webinar
Exam Fee: No Longer Available
4.86 out of 5
7 members have taken this course