EAP Critical Incident Response: A Multi-Systemic Resiliency Approach
Total CE Credit Hours: 6 Course Info URL: https://www.ce-credit.com/courses/101969
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Providing crisis intervention in workplaces requires an ability to integrate four systems: the organization and its leadership, employees and their well-being, the EAP and its standard of care, and you the responder. A workplace reaching out needs help in pivoting from chaos and disruption to stability and optimism. You will learn the clinical foundations of stress reactions, bereavement and resilience. Then, learn to apply interventions based on grounded research to assist organizations and their employees within the EAP framework. This course integrates interventions and concepts from Psychological First Aid, Cognitive Therapy, Solution Focused Brief Therapy, and Positive Psychology to help move the individual and organization towards recovery.
Please Note The online portion is followed by a live, 1 hour coaching session designed to integrate concepts into practical application in the field. This training meets the needs to become a crisis responder for Crisis Care Network.
This course is based on the recorded webinar, EAP Critical Incident Response: A Multi-Systemic Resiliency Approach created by Robert Intveld, LCSW in 2013.
Publication Date:
3rd Edition 2013
Course Material Author
Robert Intveld, LCSW
Robert Intveld, LCSW, has been in the EAP and Critical Incident Response field since 1991. His first major response was the first bombing of the World Trade Center in 1993. His continued interest in EAP response work brought him to responding to such incidents as the shooting at Columbine, HS, Bombing in OK City, Crash of Egypt Air Flight 990, Events of 9/11 in NYC, Katrina, Gulf Oil Spill, Shooting in Tucson, Hurricane Sandy, and most recently, the shooting at the elementary school in CT. In between these events, Robert has assisted in hundreds of bank robberies, employee deaths, layoffs and tragic accidents. It wasn't until after the events of 9/11 did Robert begin to develop online trainings and Robert Douglas and Associates was born.
Robert Intveld, LCSW authored the material only, and was not involved in creating this CE course. They are identified here for your own evaluation of the relevancy of the material this course is based on.
This course is recommended for health care professionals; especially psychologists, counselors and social workers who seek knowledge about providing crisis intervention in the workplace. It is appropriate for an intermediate level of participants' knowledge.
Course Objectives:
After taking this course, you should be able to:
Demonstrate the necessary skills to enter a variety of workplaces and provide crisis intervention to the employees, leadership, and the organization as a whole.
Demonstrate how to assume a consultative role as an Employee Assistance Program professional when responding to a critical incident that has impacted a workplace.
Explain how to accurately assess employee and organizational impact.
Identify the various types of onsite interventions and under what circumstances to use them.
Describe how to move from organizational distress to creating an environment of stability and optimism.
Disclosure to Learners
Disclosure of Relevant Financial Relationships
CE Learning Systems adheres to the ACCME's Standards for Integrity and Independence in Accredited
Continuing Medical Education. Any individuals in a position to control the content of a CE activity –
including faculty, planners, reviewers, or others ― are required to disclose all relevant financial
relationships with ineligible entities (formerly known as commercial interests).
The following relevant financial relationships have been disclosed by this activity's planners, faculty, and
the reviewer:
Planners and Reviewers
The planners of this activity have reported that they have no relevant financial relationships.
Commercial support
There is no commercial support for this distance-learning course.
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