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Crisis Intervention Strategies

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About the Course:

The authors six-step model of crisis intervention outline an applied, problem-solving approach to handling crisis situations. The text also presents the quick triage assessment techniques used for assessing the severity of client crisis. Case transcripts of dialogues are sprinkled throughout the book to help illustrate the techniques described. The type of crisis situations examined run the gamut from suicide, wife battering, and addiction, to violent behavior, burnout, and hostage crises. Case studies describe how to do specific intervention techniques and why they are used.

This course is based on the book, Crisis Intervention Strategies created by Gilliland, Burl E., Ph.D. & James, Richard, Ph.D. in 0.

Publication Date:

Fourth Edition, 2000

Course Material Author

Gilliland, Burl E., Ph.D. & James, Richard, Ph.D.

Dr. Burl E. Gilliland, Distinguished Professor Emeritus, Department of Counseling, Educational Psychology and Research, The University of Memphis (Retired and now living in Pensacola, FL).

Dr. Richard K. James, Crader Distinguished Professor of Education and Counseling, Department of Counseling, Educational Psychology and Research, The University of Memphis, Memphis, TN.

Both professors are authors and coauthors of several books, journal articles, and many scholarly presentations at national conferences. Their latest book is Theories and Strategies in Counseling and Psychotherapy, (4th Edition), 1998, Allyn & Bacon. They have facilitated hundreds of workshops in the areas of crisis intervention, psychotherapy, counseling, and related areas.

Course Creator

Dan Rebek, Ph.D.

Recommended For:

This course is recommended for health care professionals, especially psychologists, counselors, social workers, and nurses who are faced with handling crisis situations. It is appropriate for an intermediate to advanced level of participants’ knowledge.

Course Objectives:

  1. Explain what a crisis worker should know about a hostage crisis

  2. Explain what a crisis worker should know about human service workers involved in “burnout”

  3. Explain what a crisis worker should know about loss and grief

  4. Explain what a crisis worker should know about violent behavior in institutions

  5. Explain what a crisis worker should know about crisis’s in school settings

  6. Explain what a crisis worker should know about partner violence

  7. Discuss what needs to be understood about crisis situations

  8. Explain what a crisis worker should know about sexual abuse

  9. Discuss Posttraumatic Stress Disorder

  10. List the six steps of the crisis intervention model

  11. Describe basic skills needed to handle crisis situations

  12. Explain what a crisis worker should know about addiction

  13. Explain what a crisis worker should know about suicide risk

Use our CE Approvals tool to look up your state requirements and how can help you meet them, or log in to your member account to show approvals relevant to your licensure.

American Academy of Health Care Providers in the Addictive Disorders (AAHCPAD)

30 credit hours

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American Psychological Association (APA)

30 credit hours

CE Learning Systems is approved by the American Psychological Association to sponsor continuing education for psychologists. CE Learning Systems maintains responsibility for this program and its content.

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Commission on Dietetic Registration (CDR)

30 ce credit hours

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NAADAC, the Association for Addiction Professionals (NAADAC)

30 credit hours

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National Association of School Psychologists (NASP)

30 credit hours

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Materials for Course Crisis Intervention Strategies, Fourth Edition

Exam Questions

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Course Retired
Course Number 10052
30 credit hours
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Exam Fee: No Longer Available
4.58 out of 5
505 members have taken this course