Privacy
PRIVACY & SECURITY
This privacy policy applies to CE-credit.com http://www.ce-credit.com, owned and managed by:
Gibson and Associates
N2788 Walden Ln
Lake Geneva WI 53147
US
1-877-248-6789 (toll free)
http://www.ce-credit.com/contact
Management of this site is committed to protecting privacy and earning your trust. The information we collect about you from our Web site is used to process registrations and purchases and to provide a more personalized experience as you use our services.
Type of information gathered: Anyone can browse our website without revealing any personal information about them self. It’s only when someone registers that we need to gather personal information:
When members choose to purchase and access our course offerings, we ask for information such as your name, address, e-mail address, and telephone number (to verify your identity in case you lose your account access information). During the purchase process we will ask for credit card number, expiration date, and other information to process your registration payment. If your identification information changes, such as zip code, email address, phone, you can make corrections or modify the information in your personal account.
We keep a record of courses members have purchased, completion status of those courses, and the total number of CE credits earned. This data is stored in our database for at least seven years, as required by some of the continuing education approval granting organizations. A summary of members data can be found on by clicking the link “my account” upon login to our system.
Approval organizations require us to obtain course satisfaction information upon the successful completion of a course. We ask members to evaluate their experience with our course material and website ease of use.
If members send us personal correspondence, such as e-mails or letters, we may keep a record of that correspondence. We also periodically ask users for feedback that we use to improve our service and products and add new features. If members respond to these requests, we may keep a record of those responses.
Use of Cookies: Cookies help Websites temporarily “remember” information about visitors. Its purpose is to make your Web experience more enjoyable. On our site, a “cookie” is a tiny file containing a unique code, which allows us to remember information that is provided. This is used to facilitate members ordering of courses as well as maintaining members’ account information. With this, we can identify members who are authorized to submit orders. It also helps carry over information members provide us from one webpage to another… thus reducing the need to retype the same information again and again.
Cookies can not read any personal information from members hard drive. It only stores data that is provided by the server or generated by information members submit to our website.
If users of the site do not enable cookies on their Internet browser, our computer software would not be able to process courses ordered, score exams, or print certificates.
Security: Restricting access to member’s personal information is our primary security concern. In addition to the security benefit of password authentication, we use Secure Server Software (SSL) to maintain the safety and privacy of your information. SSL is the industry standard and the most effective way to conduct secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address so that it cannot be read as the information travels over the Internet. Whenever you see a URL that begins with https://, you are using SSL.
Is your credit card safe? Absolutely, in fact, it’s safer to use your credit card over the Internet than in a restaurant or department store.
Email addresses and other personal information is NEVER sold nor given to third parties.
DISPUTES & GRIEVANCES
We are fully committed to conducting all activities in strict conformance with the ethical principles of professional associations that approved our organization as a provider of continuing education. We will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants.
The monitoring and assessment of compliance with these standards will be the responsibility of our continuing education administrator, and if needed, in consultation with continuing education advisory members.
While we go to great lengths to assure fair treatment for all participants and prevent potential problems, there will be occasional issues that come to the attention of staff that require intervention or action on the part of staff or the continuing education administrator. The following steps should serve as a guideline for handling such grievances.
All staff persons are encouraged to immediately resolve grievance issues to the satisfaction of the participant. If needed, staff may consult with the administrator or other advisory CE members.
Participants of our continuing education courses can also direct all complaints to our administrator, Keith D. Gibson, Ph.D. Dr. Gibson can be reached by clicking here or calling toll free at 877-248-6789.
The administrator will evaluate all grievances and take any necessary corrective action, which may include:
- specifically correcting the grievance to the person’s satisfaction or
- provide a credit for a subsequent course or
- provide a partial or full refund of the course fee.
All complaints are carefully and regularly considered for course and service enhancement.
P3P.XML
As per standard practice, our privacy policy is available as an XML file at http://www.ce-credit.com/w3c/p3p.xml.