9180: Working with Emotional Intelligence (audio)

About the Course:

Being smart isn’t just a matter of mastering facts, it’s a matter of mastering your own emotions and understanding the emotions of the people around you. Dr. Goleman explains why emotional intelligence has become the new yardstick of success for CEO’s and junior hires alike. He shows that star performance in every field depends more on emotional intelligence than on I.Q. He demonstrates how self-awareness, motivation, influence, conflict management, and team-building play out in some of the top corporations in the world today, and points out the damage that can be done when these factors are lacking. He also creates a strategy for the “emotional intelligent organization” that will shape training the development of programs.

Author

Daniel Goleman, Ph.D.

About the Authors:

Daniel Goleman, Ph.D. is founder of Emotional Intelligence Services in Boston. For twelve years he covered the behavioral and brain sciences for The New York Times and has also taught at Harvard. His previous books include Emotional Intelligence; Vital Lies, Simple Truths; The Meditative Mind; and as co-author, The Creative Spirit.

Course Objectives:

1. To develop and evaluate effective emotional intelligence strategies and demonstrate how they can be fostered in individuals and in organizations

2. To identify the five dimensions of emotional intelligence and emotional competencies and understand the relationships between them