3010: Anger at Work: Learning the Art of Anger Management on the job
About the Course:
Based on 15 years of applied anger management, this book is an innovative guide for managing work-related anger. It provides management skills, identifies anger-provoking scenarios, and offers intervention techniques enabling readers to spot physical cues, stop escalation of anger, communicate effectively, and direct emotion in positive ways.
Author
Hendrie Weisinger, Ph.D.
Course Objectives:
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To be able to describe several anger management skills to use in managing work-related anger
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To be able to to offer several intervention techniques to stop escalation of anger
Exam Questions
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