100872: Six Sigma For Everyone

About the Course:

This practical guide explains Six Sigma quality assurance methodology. It describes the business process management philosophy, which is based on facts and data used to make decisions in organizations. It tells what Six Sigma is and what it is not, what it does and how it does it, and the roles involved in the implementation process.

Author

George Eckes

About the Authors:

George Eckes is founder, President, and CEO of a consulting group specializing in results-driven continuous improvement, Six Sigma training and implementation, organizational development, and change management. Eckes is also the author of a number of other books.

Recommended For:

This course is recommended for health care professionals who consult with organizations about how to become more effective and efficient. It is appropriate for all levels of participants’ knowledge.

Course Objectives:

1. To discuss the origins and history of Six Sigma

2. To explain the business process management philosophy of Six Sigma

3. To discuss individual and team tactic of Six Sigma

4. To identify the ten basic tools each team member needs to succeed

5. To discuss how issues and strategies related to employee acceptance of Six Sigma work process.