100848: 2004 National Healthcare Quality Report

About the Course:

The material used for this course is taken from an extensive AHRQ publication that addresses healthcare quality in the U.S. The focus of this course is on AHRQ’s findings regarding mental health treatment and the rapport between patients and providers.

Author

U.S. Department of Health and Human Services, Agency for Healthcare Research and Quality

Recommended For:

This course is recommended for health care professionals, especially psychologists, counselors, social workers, and nurses who seek knowledge about healthcare quality in the United States. It is appropriate for all levels of participants’ knowledge.

Course Objectives:

1. Be able to apply AHRQ’s summary findings regarding mental health treatment quality.

2. Identify information that may be useful in developing rapport with patients.

3. Describe how AHRQ defines and measures patient centeredness.