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The Promise of Mediation: The Transformative Approach to Conflict (Hardcover)

by Robert A. Baruch Bush (Author), Joseph P. Folger (Author) "Roughly thirty-five years ago, in a variety of places around the United States, many groups and individuals became interested in a process of dispute resolution..." (more)
Key Phrases: mative mediation, interrupts mediator, transformative framework, Della Noce, Satisfaction Story, Oppression Story (more...)

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